by Freddy J. Nager, Founder of Atomic Tango and Italian Cuisine Junkie
The way social media-philes talk, you’d think that businesses had been ignoring customers for thousands of years. The socmeds ascend their virtual mounts and issue pronouncements like “2010 will be the year of listening to the customers needs” and “customer service is the new [...]
Entries Tagged as 'the customer is alwasy right'
A Side Order of Spaghetti: Why Listening to Customers is Nothing New — or Even Necessary
December 23rd, 2009 · 2 Comments · Manifestos
Tags:Big Night·customer service·Peter Drucker·social media·the customer is alwasy right


