by Freddy J. Nager, Founder of Atomic Tango and Italian Cuisine Junkie The way social media-philes talk, you’d think that businesses had been ignoring customers for thousands of years. The socmeds ascend their virtual mounts and issue pronouncements like “2010 will be the year of listening to the customers needs” and “customer service is the […]
Entries Tagged as 'Peter Drucker'
February 22nd, 2008 · 2 Comments · Manifestos
by Freddy J. Nager, Founder of Atomic Tango LLC While reading an article by one of my marketing idols, Jack Trout, I came across this quote from the “father of business consulting,” Peter Drucker… “Because the purpose of business is to create a customer, the business enterprise has two, and only these two, basic functions: […]