by Freddy J. Nager, Founder of Atomic Tango and Italian Cuisine Junkie
The way social media-philes talk, you’d think that businesses had been ignoring customers for thousands of years. The socmeds ascend their virtual mounts and issue pronouncements like “2010 will be the year of listening to the customers needs” and “customer service is the new [...]
Entries Tagged as 'Peter Drucker'
A Side Order of Spaghetti: Why Listening to Customers is Nothing New — or Even Necessary
December 23rd, 2009 · 2 Comments · Manifestos
Tags:Big Night·customer service·Peter Drucker·social media·the customer is alwasy right
Amen to That: A Little Gospel According to Peter Drucker
February 22nd, 2008 · 2 Comments · Manifestos
While reading an article by one of my marketing idols, Jack Trout, I came across this quote from the “father of business consulting,” Peter Drucker…
Tags:branding·CMO·differentiation·Jack Trout·marketing·Peter Drucker


